Refund Policy for Training Courses
At DataNPie Solutions and Training, we prioritize providing exceptional training experiences to our clients. However, we understand that circumstances may arise where a refund becomes necessary. To ensure clarity and fairness, we have established the following refund policy for our training courses:
Refund Requests:
You may request a refund for your training course before the start date. However, once the training has commenced, refunds will not be issued.
Refund Period:
Our refund policy extends for 7 days from the date of purchase or up to 7 days before the start of classes. After this timeframe, refunds or exchanges cannot be accommodated. Please note that discounted products are not eligible for refunds.
Refund Charges:
Upon approval of the refund, a small reversal charge will be applied to cover payment gateway fees.
Review Before Purchase:
We encourage you to carefully review all the details of the training course before making a purchase. If you have any questions or concerns, please reach out to our support team at supportcentral@datanpie.com or through the helpline number provided on our website.
Satisfaction Guarantee:
If you are not satisfied with our training, we offer a one-time accommodation to attend the next class at no additional cost. Additionally, you may contact our trainers or support staff to have your questions answered.
Unreceived Refunds:
If you are eligible for a refund but have not received it, please contact our support team at hello@datanpie.com for assistance in resolving the issue.
We value your trust and are committed to providing transparent and fair refund policies. If you have any further questions regarding our refund policy, please do not hesitate to contact us.